Contact Us

Headway Contact Information

Please call our main phone number - 716-408-3120 for information regarding the following topics:

• Traumatic Brain Injury (TBI) Waiver
• Nursing Home Transition and Diversion (NHTD) Waiver
• Support Groups
• Advocacy and Support
• Advisory Council
• Membership
• Donations and Sponsorships
• Annual Gifts
• Other/Administrative

Fax Referrals to Headway

TBI Waiver Fax number is 716-817-2531

NHTD Waiver Fax number is 716-817-2530

Headway Administrative, Development and Support Staff

Ronald Fernandez, RRDS, CRC, LMHC
Director
support@headwayofwny.org

Alaina Winkworth
Community Relations Coordinator
support@headwayofwny.org
Direct: 716-408-3110

Main Headway Office Fax number: 716-882-1289

Headway Waiver Staff

Ronald Fernandez, Director RRDS
TBI and NHTD Waivers

Shawniece Baillie, Lead RRDS
NHTD Waiver

Carolyn Isbrandt, Lead RRDS
TBI Waiver

Jessica Werner, RRDS
TBI & NHTD Waivers

Angelica Rochford, Assistant RRDS
TBI & NHTD Waivers

Dianna Walkowski, RRDS
TBI Waiver (some NHTD)

Emily Benkelman, Assistant RRDS
TBI Waiver (some NHTD)

Mia Rich, RRDS
NHTD Waiver (some TBI)

Maylin Osorio-Vinales, RN, NE
Nurse Evaluator TBI & NHTD Waivers

Jacqueline Etippio, RN, NE
Nurse Evaluator TBI & NHTD Waivers

NHTD Waiver
NHTDWaiver@headwayofwny.org

TBI Waiver
TBIWaiver@headwayofwny.org