Contact Us
Headway Contact Information
Please call our main phone number - 716-408-3120 for information regarding the following topics:
- Traumatic Brain Injury (TBI) Waiver
- Nursing Home Transition and Diversion (NHTD) Waiver
- Support Groups
- Advocacy and Support
- Advisory Council
- Membership
- Donations and Sponsorships
- Annual Gifts
- Other/Administrative
Fax Referrals to Headway
TBI Waiver Fax number is 716-817-2531
NHTD Waiver Fax number is 716-817-2530
Headway Administrative, Development and Support Staff
Ronald Fernandez, RRDS, CRC, LMHC
Director
support@headwayofwny.org
Amanda Zackem
Community Relations Coordinator
support@headwayofwny.org
Direct: 716-408-3110
Main Headway Office Fax number: 716-882-1289
Headway Waiver Staff
Ronald Fernandez, Director RRDS
TBI and NHTD Waivers
Shawniece Baillie, Lead RRDS
NHTD Waiver
Carolyn Isbrandt, Lead RRDS
TBI Waiver
Mia Rich, RRDS
NHTD Waiver (some TBI)
Alexis Swanson, RRDS
TBI & NHTD Waivers
Dianna Walkowski, RRDS
TBI Waiver (some NHTD)
Jessica Werner, Assistant RRDS
NHTD Waiver (some TBI)
Angelica Rochford, Assistant RRDS
TBI Waiver (some NHTD)
Mallory Stearns, RN, NE
Nurse Evaluator TBI & NHTD Waivers
Jacqueline Etippio, RN, NE
Nurse Evaluator TBI & NHTD Waivers
NHTD Waiver
NHTDWaiver@headwayofwny.org
TBI Waiver
TBIWaiver@headwayofwny.org